:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}html,body,#root{height:100%;margin:0;padding:0}body{margin:0}*{box-sizing:border-box}:root{--chat-bg-app:#f5f6f8;--chat-sidebar-bg:#12192b;--chat-sidebar-hover:#1c2740;--chat-sidebar-active:#223257;--chat-sidebar-text:#e8ebf3;--chat-sidebar-text-muted:#8b93ab;--chat-accent:#1b8a6b;--chat-accent-hover:#157056;--chat-accent-soft:#dcf3ea;--chat-danger:#d64545;--chat-text:#1a1d23;--chat-text-muted:#6b7280;--chat-border:#e4e7ec;--chat-bubble-in-bg:#fff;--chat-bubble-out-bg:var(--chat-accent-soft);--chat-font:"Inter", system-ui, -apple-system, "Segoe UI", sans-serif;--chat-radius-sm:6px;--chat-radius-md:10px}.chat-app{width:100%;height:100%;min-height:0;font-family:var(--chat-font);color:var(--chat-text);background:var(--chat-bg-app);border:1px solid var(--chat-border);border-radius:var(--chat-radius-md);display:flex;overflow:hidden}.chat-sidebar{background:var(--chat-sidebar-bg);width:340px;color:var(--chat-sidebar-text);flex-direction:column;flex-shrink:0;min-height:0;display:flex}.chat-sidebar__header{border-bottom:1px solid #ffffff0f;padding:18px 16px 12px}.chat-sidebar__title{letter-spacing:-.01em;margin:0 0 12px;font-size:15px;font-weight:600}.chat-sidebar__search{border-radius:var(--chat-radius-sm);width:100%;color:var(--chat-sidebar-text);background:#ffffff0f;border:1px solid #ffffff14;padding:8px 12px;font-size:13px}.chat-sidebar__search::placeholder{color:var(--chat-sidebar-text-muted)}.chat-sidebar__search:focus{outline:2px solid var(--chat-accent);outline-offset:-1px}.chat-sidebar__list{flex:1;padding:6px;overflow-y:auto}.chat-session-item{border-radius:var(--chat-radius-sm);cursor:pointer;text-align:left;width:100%;color:inherit;background:0 0;border:none;align-items:center;gap:10px;padding:10px;display:flex}.chat-session-item:hover{background:var(--chat-sidebar-hover)}.chat-session-item--active{background:var(--chat-sidebar-active)}.chat-session-item__avatar{color:#cfd6e8;background:#2c3a5e;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;font-size:14px;font-weight:600;display:flex}.chat-session-item__body{flex:1;min-width:0}.chat-session-item__top-row{justify-content:space-between;align-items:baseline;gap:8px;display:flex}.chat-session-item__name{text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:600;overflow:hidden}.chat-session-item__time{color:var(--chat-sidebar-text-muted);flex-shrink:0;font-size:11px}.chat-session-item__preview{color:var(--chat-sidebar-text-muted);text-overflow:ellipsis;white-space:nowrap;margin-top:2px;font-size:12.5px;overflow:hidden}.chat-session-item__badge{background:var(--chat-danger);color:#fff;border-radius:999px;flex-shrink:0;justify-content:center;align-items:center;min-width:18px;height:18px;padding:0 5px;font-size:11px;font-weight:600;display:flex}.chat-session-item__status{text-transform:none;border-radius:999px;margin-top:3px;padding:1px 6px;font-size:10.5px;display:inline-block}.chat-session-item__status--escalated{color:#ff8c8c;background:#d645452e}.chat-session-item__status--bot{color:var(--chat-sidebar-text-muted);background:#8b93ab2e}.chat-window{background:var(--chat-bg-app);flex-direction:column;flex:1;min-width:0;display:flex}.chat-window__header{border-bottom:1px solid var(--chat-border);background:#fff;align-items:center;gap:12px;padding:14px 20px;display:flex}.chat-window__header-avatar{background:var(--chat-accent-soft);width:38px;height:38px;color:var(--chat-accent-hover);border-radius:50%;justify-content:center;align-items:center;font-size:13px;font-weight:600;display:flex}.chat-window__header-name{margin:0;font-size:14.5px;font-weight:600}.chat-window__header-sub{color:var(--chat-text-muted);margin:0;font-size:12px}.chat-window__messages{flex-direction:column;flex:1;gap:6px;padding:18px 24px;display:flex;overflow-y:auto}.chat-window__load-more{color:var(--chat-accent);cursor:pointer;background:0 0;border:none;align-self:center;padding:6px 0 14px;font-size:12.5px}.chat-bubble-row{width:100%;display:flex}.chat-bubble-row--out{justify-content:flex-end}.chat-bubble-row--in{justify-content:flex-start}.chat-bubble{border-radius:var(--chat-radius-md);max-width:62%;padding:8px 12px;font-size:13.5px;line-height:1.45;position:relative;box-shadow:0 1px 1px #1018280a}.chat-bubble--in{background:var(--chat-bubble-in-bg);border:1px solid var(--chat-border);border-top-left-radius:3px}.chat-bubble--out{background:var(--chat-bubble-out-bg);border-top-right-radius:3px}.chat-bubble__text{white-space:pre-wrap;word-break:break-word;margin:0}.chat-bubble__meta{color:var(--chat-text-muted);justify-content:flex-end;gap:4px;margin-top:4px;font-size:10.5px;display:flex}.chat-bubble__image{cursor:pointer;border-radius:8px;max-width:260px;display:block}.chat-bubble__document{color:inherit;align-items:center;gap:8px;padding:6px 4px;text-decoration:none;display:flex}.chat-bubble__document-icon{width:34px;height:34px;color:var(--chat-accent-hover);background:#1b8a6b1f;border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;font-size:15px;display:flex}.chat-bubble__document-name{text-overflow:ellipsis;white-space:nowrap;max-width:180px;font-size:13px;font-weight:500;overflow:hidden}.chat-bubble__audio{width:220px}.chat-empty-state{color:var(--chat-text-muted);background:var(--chat-bg-app);text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:6px;padding:40px;display:flex}.chat-empty-state__title{color:var(--chat-text);margin:0;font-size:15px;font-weight:600}.chat-empty-state__subtitle{max-width:280px;margin:0;font-size:13px}.chat-composer{border-top:1px solid var(--chat-border);background:#fff;padding:10px 16px;position:relative}.chat-composer__attachment-preview{background:var(--chat-bg-app);border:1px solid var(--chat-border);border-radius:var(--chat-radius-sm);align-items:center;gap:8px;max-width:fit-content;margin-bottom:8px;padding:6px 10px;display:flex}.chat-composer__row{align-items:flex-end;gap:8px;display:flex}.chat-composer__icon-btn{width:36px;height:36px;color:var(--chat-text-muted);cursor:pointer;background:0 0;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:18px;display:flex}.chat-composer__icon-btn:hover{background:var(--chat-bg-app);color:var(--chat-text)}.chat-composer__input{resize:none;border:1px solid var(--chat-border);font-size:13.5px;font-family:var(--chat-font);border-radius:18px;flex:1;max-height:120px;padding:9px 14px;line-height:1.4}.chat-composer__input:focus{border-color:var(--chat-accent);outline:none}.chat-composer__send-btn{background:var(--chat-accent);color:#fff;cursor:pointer;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:38px;height:38px;font-size:15px;display:flex}.chat-composer__send-btn:hover{background:var(--chat-accent-hover)}.chat-composer__send-btn:disabled{background:var(--chat-border);color:var(--chat-text-muted);cursor:not-allowed}.chat-emoji-picker{border:1px solid var(--chat-border);border-radius:var(--chat-radius-md);z-index:20;background:#fff;grid-template-columns:repeat(8,1fr);gap:2px;width:280px;max-height:260px;padding:8px;display:grid;position:absolute;bottom:56px;left:12px;overflow-y:auto;box-shadow:0 8px 24px #1018281f}.chat-emoji-picker__btn{cursor:pointer;background:0 0;border:none;border-radius:6px;padding:4px;font-size:19px}.chat-emoji-picker__btn:hover{background:var(--chat-bg-app)}@media (width<=820px){.chat-sidebar{width:280px}.chat-bubble{max-width:78%}}